Culture Chat - Building Strong Teams: Active Listening, Feedback, and Employee Engagement Artwork

Be Kind Lyfe Presents... Culture Chat with Rach & Andie

Join us to talk all things workplace culture. We'll discuss topics such as how to create a positive environment and foster a culture of collaboration. Plus, we'll explore how staying connected with employees improves customer loyalty. Come along for the ride and join us! You won't want to miss it!

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Be Kind Lyfe Presents... Culture Chat with Rach & Andie

Culture Chat - Building Strong Teams: Active Listening, Feedback, and Employee Engagement

December 20, 2024 • Rachael Gass & Andrea Herbert

In this episode of Culture Chat, healthcare executive Amanda Flaum from Kaiser Permanente shares her leadership approach centered on humility, continuous learning, and active listening. With over 25 years of experience, Amanda highlights the importance of building meaningful relationships, fostering transparency, and embracing feedback to drive team growth.

She recounts a pivotal moment early in her career that led to initiatives like “Coffee with Amanda” sessions, enhancing authentic connections with her team.

Key insights include:

Active listening in leadership
Creating a culture of feedback and transparency
Promoting psychological safety and bravery
Being authentic and approachable
Enhancing employee satisfaction and trust

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