Be Kind Lyfe Presents... Culture Chat with Rach & Andie

Culture Chat - Motivated Team | Insights from a CEO | Kind Work Culture

Rachael Gass & Andrea Herbert

In this episode, CEO of Mid Oregon Credit Union, Kevin Cole, shares his journey toward cultivating a vibrant organizational culture. He discusses how intentional leadership and actionable behaviors can enhance employee engagement and retention. Kevin highlights the significance of humility, self-awareness, and effective communication in driving growth. With an impressive 96 Net Promoter Score, he demonstrates how friendly service and responsiveness can transform challenges into opportunities.

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