Be Kind Lyfe Presents... Culture Chat with Rach & Andie

Culture Chat - Organizational Success | Flexibility, Maintenance, & Team Balance

Rachael Gass & Andrea Herbert

Today's guest, Valerie Sue, Director of Business Operations, Marketing Strategy, and Sales Operations at Kaiser Permanente, discusses the often-overlooked roles that keep organizations running smoothly. With extensive experience in communication, survey research, and data visualization, she emphasizes leveraging technology for process improvement. 

The conversation highlights how neglect and budget cuts can lead to failures, stressing the importance of maintenance. Valerie advocates for being a "jack of all trades," valuing flexibility and diverse skills in fast-paced environments. The discussion also covers assembling balanced teams, recognizing weaknesses, and the significance of humility, strategic thinking, and coaching for growth. Finally, the hosts underscore celebrating accomplishments and self-promotion in professional settings.


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